| 1. In general, how were you satisfied with service regarding the offers? |
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| 2. How were you satisfied with the offer according to these criteria? |
| Helpfulness of the company representative. |
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| Competence of the company representative. |
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| Thouroughness of the offer. |
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| Prompt preparation of the offer. |
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3. Please note the remarks (positive/negative) regarding the customer service and the preparation of offers.
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| 4. In general, how were you satisfied with the preparation of offers . |
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| 5. How were you satisfied with the preparation of offer according to these criteria? |
| Helpfulness of the company representative. |
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| Competence of the company representative. |
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| Thouroughness of the offer. |
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| Prompt preparation of the offer. |
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6. Please note the remarks (positive/negative) regarding the customer service and the preparation of offers.
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| 7. In general, how are you satisfied with the quality of our products? |
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| 8. How are you satisfied with our products according to these criteria? |
| Price compared to competition. |
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| Quality of the design |
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| Operational life (wear) |
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| Documentation |
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| 9. What applications do you use our products for? |
